Testimonials
Nothing speaks louder about a product or service than the opinion of a current customer. That's why, when choosing a linen provider, we encourage you to ask other Faultless Linen customers about their experiences. We have included a few letters from our customers below.
"I have been dealing with Faultless Linen for several years. I have dealt with Donna Netemeyer when she was an account rep., and now Heidi Oakley is the account rep. There has never been a time that I called that either was to busy to work with me. I control environmental services at three hospital facilities in the St. Louis area, and can truly say Faultless linen, especially these women, are a big reason my laundry departments are in such good shape. Over the last three years with the economy in such bad shape it is hard to believe our cost for linen service has been reduced due to the joint effort of Faultless and the three hospital facilities. I have had dealings with numerous other linen companies in the past, but Faultless will continue to be my linen service of choice.”Terry Wozniak
Manager, Housekeeping/Laundry
Forest Park and St. Alexius Hospitals
"My experience with Faultless Linen covers over 20 years at two different healthcare institutions and I can say without reservation that Faultless has provided exceptional service and quality products. In the last 10 years at Liberty Hospital, Faultless Linen has provided our hospital and related medical offices with quality medical garments. I trust their exposure control laundry practices at their dedicated medical plants to provide our patients and staff with hygienically clean healthcare linen on a weekly basis. As a part of our hospital's quality assurance program we have routinely visited the Faultless plant to tour and inspect their processes. We have been impressed by the dedication and commitment to quality control and process management.
I believe that an important aspect of our continued relationship with Faultless Linen is the people that work there and the fact that Faultless Linen has been a locally owned and operated family business for over 100 years."
Robert Frazier
Director, Plant Services
Liberty Hospital
“Faultless always delivers their linen clean, fresh, and right on time; and their service team is incredibly knowledgeable and a pleasure to work with. I’m a true fan of Faultless Linen!!!”
Ed Hefele
Director, Housekeeping Services
Crystal Oaks
"Faultless has always gone out of their way for us. It helps our business and we couldn't do it otherwise."
Chris Hales
Medical Assistant
Dr. Roger Jackson's office
"I have been working with Faultless Laundry for almost 2 years and their performance has been exceptional.
When we do have questions or issues they respond immediately to resolve them. I have worked with many laundries in my career and Faultless is one of the best.
The plant manager is always available to discuss any matters and is an outstanding person, not to mention the rest of the support staff.
I would recommend Faultless to any healthcare organization."
Rick Foelsch
Director, Supply Chain Services
Saint Anthony's Health Center
"Faultless provides good, consistent service that makes us think twice about doing our own laundry to save money."
Dr. William Hartman
Pres./Owner
Dr. William Hartman & Assoc
"I appreciate the relationship we have with the employees at Faultless. It's always nice to know you can rely on services you receive in the work place. Everyone is very easy to work with and friendly. The quality and presentation of their products is always very professional."
Sara Lewis
Asst. Mgr. of Radiology
College Park Imaging Center
"I feel Faultless values me as a customer."
Monica Hansen
RN/BSN/CMT, Owner
Sacred Space Nurse Massage Therapy
"Customer satisfaction is #1 with Faultless. Any professional medical service needing outside service should use Faultless. Thanks for six years of continued service."
Rhonda A. Wright
Pre-Certification
Monarch Plastic Surgery
"The delivery and pick up are always on schedule and calls are handled promptly. The staff scrubs are kept in stock and are in good condition."
Debby Harms
PACU and Risk Manager
HCA Johnson County Surgery Center
"Good customer service and attention to any and all issues in a very professional manner. Good customer service is hard to find in today's market. This company goes above and beyond. I highly recommend this company."
Norma Kester
Director Food Services
Aberdeen Village