Testimonials for our HLAC Laundry Company

Nothing speaks louder about a product or service than the opinion of a current customer at our HLAC laundry company.  That's why, when choosing a linen provider, we encourage you to ask other Faultless Healthcare Linen customers about their experiences.  We have included a video and a few letters from our customers below.

BJC President and CEO Speaks at New Facility Open House

On November 28th, 2012, Faultless Healthcare Linen held an open house at our 2030 S. Broadway healthcare-only laundry facility. Co-hosted with BJC Healthcare and Phoenix Textile, the event celebrated the partnership between Faultless and BJC Healthcare. The event took place in the newly dedicated BJC Healthcare facility.  The following video is a speech given at the event by BJC president and CEO Steve Lipstein.

Testimonials from Other Very Important Customers

Average rating for Faultless Healthcare Laundry | Kansas City and St. Louis is 5 stars of 5 stars - based on 13 reviews

“Larry, our delivery man, provides excellent service. He adjust linen based on request and assists with managing correct amounts based on our volume.”

Amy Vacek
SSM Physical Therapy, Warrenton, MO


“Ruben, our route service representative, is amazing! He is happy and has gotten to know the staff. We hate it when he can’t come. He is awesome!”

Mike Riley
Touchette Regional Hospital


Stay as you are! Our delivery driver is awesome and handles our linen in a professional way. Also, Angela in A/R is very helpful and professional.

Samir Hassan
Gateway Cardiology


I feel Faultless values me as a customer.

Monica Hansen
Sacred Space Nurse Massage Therapy


Faultless provides good, consistent service that makes us think twice about doing our own laundry to save money.

Dr. William Hartman
Dr. William Hartman & Assoc


Faultless Linen is a great company to work with because of the quick response time to any issues/concerns and the customer service team is always on top of things. We rarely have issues with the linen itself and Faultless will always make sure to resolve any issues that may come up.

When we do have questions or issues they respond immediately to resolve them. I have worked with many laundries in my career and Faultless is one of the best.

The plant manager is always available to discuss any matters and is an outstanding person, not to mention the rest of the support staff.

I would recommend Faultless to any healthcare organization.

Lisa Spencer
Mgr. of Supply Chain Services,
Saint Anthony's Health Center


Faultless has always gone out of their way for us. It helps our business and we couldn't do it otherwise.

Chris Hales
Medical Assistant
Dr. Roger Jackson's office


We enjoy active participation in keeping our costs low with stress free, efficient service. Reliable, efficient service with a customer friendly approach is what we value as well as a vendor who can help us meet our goals.

Greg Webster
Headache and Pain Center in Leawood, KS


I have been working with Faultless Linen for the last couple of months and am pleased to share that they have gone above and beyond to meet the needs of our practice. They have taken the time to get to know us personally, have made special accommodations for the delivery of our linens and have provided us with top notch customer service. Each of my service requests have been answered in an immediate fashion. I highly recommend Faultless for all of your linen needs!

Cindy K. Bergmeier, MBA
Practice Manager
Midwest Cardiology Associates


I am totally satisfied with this service and consider Faultless a big part of my business.

Sue Tucker
Sue Tucker Allergy Link


Truman Medical Centers have enjoyed a long standing relationship with Faultless Healthcare Linen for over 10 years. During this time our partnership with Faultless has been without question. Faultless has placed a great emphasis on providing exceptional service through its well trained personnel team. In addition to their emphasis on service, the quality of their textiles has been excellent. The cost associated with this high quality cannot be matched as Faultless has remained sensitive to the economic climate while remaining ever-vigilant in seeking out options and ways to mitigate cost. Throughout the years this has been a mutually beneficial relationship for both TMC and Faultless Healthcare Linen.

Augustin Sylvester
Director EVS, Patient Transportation and Guest Services
Truman Medical Centers


Faultless Linen has proven to be a committed partner in providing not only linen to our hospital, but service to our end users as well. They have helped us in managing our overall linen cost, and shared best-practices to support our organization. Faultless also provides tracking of our linen distribution with their FLICS software. I would confidently recommend Faultless Linen.

Travis S. Glick
Materials Distribution Manager,
St. Luke’s Hospital in Chesterfield, MO


Progressive warming really does work. I love adding a sheet over the blanket, rather than adding another blanket. Patients really are warmer and more comfortable without all of that added weight!

Camela Noonan-Green
Director of Emergency Services,
Shawnee Mission Medical Center


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Contact Faultless

1615 N. 25th-Street
St.Louis, MO 63106
314.338.7525   Google+
2100 E. 19th Terrace
Kansas City, MO 64127
816.483.1970   Google+
2030 S. Broadway
St.Louis, MO 63104
314.621.9005   Google+
4244 Kansas Avenue
Kansas City, KS 66106
913.749.4040   Google+

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Areas Of Service

Faultless Healthcare Linen

Missouri: Kansas City and St. Louis metropolitan areas

Kansas: Kansas City, Topeka and Lawrence metropolitan areas

Illinois: St. Louis to Springfield

Hamilton Linen & Uniform

Colorado: Denver and the front range, Fort Collins, Colorado Springs, Loveland, Lakewood, Greeley, Boulder, Broomfield, Englewood and Littleton

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